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Questions? We're here to help
GENERAL
How does Captain's concierge service work?
Why does it take 1-2 days to receive my custom plan?
Why does my custom plan include products from Korean skincare brands?
What is Captain's Medical Advisory Board?
Can women sign up for Captain's concierge service?
Does Captain offer free shipping?
Does Captain accept returns?
SKIN
How do I know which products are right for me?
What is my skin type?
Does Captain offer products for sensitive skin?
ROUTINE
What is a personalized skincare routine?
What are the benefits of a skincare routine?
When and how often should I use my products?
What order should I use my products in?
When is the best time to shave?
Why should I include sun protection in my skincare routine?
PRODUCTS
What is an exfoliating cleanser?
What is a toner?
What is a serum?
Do I need a separate eye cream if I'm already using a face moisturizer?
What does SPF mean?
HOW TO USE
Cleanser
Exfoliating Cleanser
Toner
Serum
Eye Cream
Moisturizer
Sunscreen
Preshave
Shaving Cream
Aftershave
Beard Wash
Beard Oil
Beard Balm
Spot Treatment
Pimple Patch
Mask
Sheet Mask